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Technology Adoption


How many new technology projects do you know that struggle to convince people to use their new software? How many new projects forget to train their users properly? The answer is most of them. Improving ‘user adoption’ of your new technology is a key ingredient to success. It needs clear communication of the benefits of the new tech and then an effective training strategy.

How many new technology projects do you know that struggle to convince people to use their new software? How many new projects forget to train their users properly? The answer is most of them. Improving ‘user adoption’ of your new technology is a key ingredient to success. It needs clear communication of the benefits of the new tech and then an effective training strategy.

Do the new users of your software understand why it is that you are making the change? Are you struggling to capture and explain to users the benefits of a new piece of technology? How are you planning to train all your new users? Have you considered using “at the desk” digital training tools?

We can help you answer all of these questions and concerns.

Key outcomes from improved technology adoption:

• Clear understanding of why the change in technology is needed
• More users fully engage with the change project
• Quicker realisation of the benefits that the technology will deliver

The benefits of digital training tools:

• Employees receive targeted on-screen support to complete key tasks
• Elimination of the need for in-person training
• Visibility of who is struggling so targeted support can be given

If you want to talk about ways to improve the user adoption of your new technology, we are here to help.

Do get in touch to explore your technology adoption needs further.