Sectors
The Insurance Change Specialist
25+ years’ experience within the international insurance industry. Specialist in insurance change management, process automation, digital workflow, delegated authority (DA) operations, underwriting process improvement, portfolio underwriting and post-merger integration.
The insurance sector is faced with some of the most challenging operating conditions in its history. This has resulted in a surge in merger and acquisition activity as well as drivers for technology change. Leadership teams are having to make big decisions and implement change at a rapid pace. For a confidence boost, you can read my testimonials that show what my clients have thought about our change management services and you'll see examples of mergers I've been involved in.
As a specialist in the insurance industry I apply an exponential mindset to zoom out on what my client’s business could look like in 5-10 years’ time - and how to evolve best to serve their customers’ needs. Then I focus in on actionable goals for quick wins in the months to come.
I understand the challenges this industry is facing - the customer led demand for digital engagement, usage-based pricing and the switch over to embedded insurance and we put that knowledge to work helping clients to seize these opportunities.
Previous clients within this sector have included Markel International, Howden, Zego and Sequel. Please feel free to take a look at our most recent client endorsements or get in touch for a chat.
Logistics & Distribution
Automated engineering and warehousing robotics have transformed this sector in recent years. This innovative development is set to continue with retail clients investing heavily in digital delivery solutions.
I am only too aware that building automated warehouses better, faster and cheaper is a necessity if your logistics operation is going to succeed. I also understand the complexities to the challenges that brings and I can work with your teams to support the rapid growth that will be needed.
Previous clients within this sector have included Ocado Group PLC. Please feel free to take a look at my most recent client endorsements or get in touch for a chat.
retail
The drive towards on-line shopping has driven all retailers to develop their own digital strategy or risk being left behind.
It's well known that managing the switch from bricks to clicks or developing an effective e-commerce solution, is the secret to retail success. But that can throw up challenging times as your teams adapt to the major changes needed to drive your business forward. I can help you understand the obstacles you're likely to face and how to guide your key people around those issues to put you in the strongest position possible once these changes are behind you.
Previous clients within this sector have included Ocado Group PLC. Please feel free to take a look at our most recent client endorsements or get in touch for a chat.