Embrace AI or Get Left Behind: Thriving in the AI-Driven Landscape

Full article with thanks to: hbr.org/2023/08/how-to-reskill-your-workforce-in-the-age-of-ai How will AI affect businesses and employees? It’s the million-dollar question, and according to Harvard Business School’s Raffaella Sadun, the answer will depend on how well an organisation connects the new technologies to both a broad corporate vision and individual employee growth. One without the other is a recipe for job elimination and fewer...
Embracing AI: Transforming the Insurance Landscape and What That Means for Underwriting

Embracing AI: Transforming the Insurance Landscape and What That Means for Underwriting

Full article with thanks to: mckinsey.com/industries/financial-services/our-insights/insurance-2030-the-impact-of-ai-on-the-future-of-insurance Welcome to the future of insurance, as seen through the eyes of Scott, a customer in the year 2030. His digital personal assistant orders him a a vehicle with self-driving capabilities for a meeting across town. Upon hopping into the arriving car, Scott decides he wants to drive today and moves the car into “active”...
Optimising Underwriting in the Digital Age: A Guide to Essential Workbench Features

Optimising Underwriting in the Digital Age: A Guide to Essential Workbench Features

Full article with thanks to: techround.co.uk/guides/features-need-underwriting-workbench Global underwriters are increasingly adopting underwriting workbenches to streamline workflows, integrating established technologies with cutting-edge advancements in AI automation and data-driven decision-making. These professionals typically use diverse tools daily, scattered across an insurer’s tech ecosystem. An underwriter’s workbench neatly consolidates these tools into a unified, streamlined interface.  In this article, we will explore the...
Outdated vs. Effective: Personalisation in Change Management

Outdated vs. Effective: Personalisation in Change Management

Full article with thanks to: mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-organization-blog/when-one-size-doesnt-fit-all-how-to-make-change-personal Successfully transforming an organisation continues to be one of the greatest challenges facing leaders, as it requires changing the behaviours and underlying mindsets of a critical mass of people. Behavioural-science research shows that there are four levers to driving change: role modelling, fostering understanding and conviction, reinforcing with formal mechanisms, and building confidence and skills. Together, these are...
four office hands

Change Management in Focus: The Four Enduring Factors of Success

Full article with thanks to: hbr.org/2005/10/the-hard-side-of-change-management When French novelist Jean-Baptiste Alphonse Karr wrote “Plus ça change, plus c’est la même chose,” he could have been penning an epigram about change management. For over three decades, academics, managers, and consultants, realising that transforming organisations is difficult, have dissected the subject. They’ve sung the praises of leaders who communicate vision and walk the talk...
arrows

From Vision to Reality: Secrets to Building Winning Roadmaps for Business

Full article with thanks to: forbes.com/sites/forbestechcouncil/2023/09/14/20-effective-and-industry-current-roadmapping-methods-and-tips/ Developing a roadmap is a key skill for a tech leader or product manager. These dynamic, visual plans detail the scope of both individual projects and tech team initiatives, and they unify stakeholders around a common vision that’s highlighted by essential tasks, goals and priorities. While there are a number of roadmapping strategies and...
team

Technology Alignment: The Key to Thriving in the Digital Age

Full article with thanks to: forbes.com/sites/forbestechcouncil/2023/09/14/digital-transformation-focus-areas-to-maximize-impact-for-your-business/ Every single day, an avalanche of interactions and operations introduces 328.77 million terabytes of data in the digital domain. To put that in perspective, this digit-packed figure is as grand as 328,770,000,000,000 bytes. Yet, having a lot of data means nothing if we do not know how to manage it and integrate its capabilities. Why Should We...
team

The Missing Link in Change Implementation: Ownership and Commitment

Full article with thanks to: mckinsey.com/capabilities/operations/our-insights/secrets-of-successful-change-implementation Any executive who has led a major change program knows that even the most carefully planned programs can fail because of mediocre implementation. Turning plans into reality isn’t easy, and certain companies seem to be better at it than others. To learn how some of the world’s leading companies ensure implementation excellence, we conducted a survey...

From Chaos to Clarity: How Processes Enhance Organisational Efficiency

In the contemporary realm of management, organisations are increasingly recognising the pivotal role of processes in achieving efficiency, coordination, and clarity. This blog delves into the transformative potential of processes in enhancing organisational efficiency and offers a comprehensive overview of this crucial concept. Let’s explore this journey step by step: The Imperative for Process-Oriented Management In today’s rapidly evolving business...
leader of the pack

Adaptive Leadership: Key Benefits for Leading Change Successfully

Leadership is an ever-evolving journey, and one of the greatest challenges that leaders face is the unpredictability of their roles. The past couple of years have been a stark reminder of how dramatically and unexpectedly the job requirements of leaders can change. From responding to the pandemic to managing remote workforces and addressing issues like social justice, supply chain disruptions...
woman in leadership

The Five Pillars of Effective Change Management: Insights from a Consultant

Full article with thanks to: medium.com/@abhijeet.gaware/5-fundamental-facts-about-change-management-explained Change management is a specialised field of study within the context of a particular organisation whereby it is a stated fact that change is essentially nothing but a state of transition from the present state of the business to a future one. Business organisations mostly look forward to one singular thing during the entire timeline...
digital anchor

Navigating the Digital Risk Landscape: 7 Building Blocks for Success

Full article with thanks to: mckinsey.com/capabilities/risk-and-resilience/our-insights/the-future-of-risk-management-in-the-digital-era he facts about the digital era are becoming familiar but remain astonishing. Computing power has doubled annually since the 1970s,1 and costs have fallen at about the same rate. With every human activity now digitally recorded (even sleep, in Apple’s new health app), more data have been generated over the past two years than in all...

The Power of ‘Why’ in Change Management: 6 Key Steps to Success

Full article with thanks to: forbes.com/sites/janesparrow/2021/05/07/ten-tips-for-effective-change-management-that-puts-your-team-first More so than ever right now, teams are working in a fully remote or hybrid way. This means it’s more important than ever to have effective change management strategies in place, to suit this new way of working.  For leaders, an important part of this is making sure that we do everything in our...
The Four Key Routines for Sustained High Performance in Agile Organisations

The Four Key Routines for Sustained High Performance in Agile Organisations

Full article with thanks to: sloanreview.mit.edu/article/creating-management-processes-built-for-change Good management processes help a company execute its strategy and exercise its capabilities. But in fast-changing business environments, companies also need agile management processes that can help the organisation change when needed. The word “agility” has entered the business lexicon like few other terms in recent memory.1 Today’s strategists extol the importance of strategic agility...

Decoding Change: The Formula for Organisational Transformation

Anyone who pulls the organisation in new directions must look inward as well as outward. Full article with thanks to: mckinsey.com/featured-insights/leadership/change-leader-change-thyself Leo Tolstoy, the Russian novelist, famously wrote, “Everyone thinks of changing the world, but no one thinks of changing himself.” Tolstoy’s dictum is a useful starting point for any executive engaged in organisational change. After years of collaborating in efforts...
change management

Mastering Change Management: Understanding Driving Forces and Navigating Roadblocks

Full article with thanks to: online.hbs.edu/blog/post/change-management-process Businesses must constantly evolve and adapt to meet a variety of challenges—from changes in technology, to the rise of new competitors, to a shift in laws, regulations, or underlying economic trends. Failure to do so could lead to stagnation or, worse, failure. Approximately 50 percent of all organisational change initiatives are unsuccessful, highlighting why knowing how...
digital bees

Unlocking the Power of Digital Hives: How Online Communities Drive Organisational Change

Full article with thanks to: mckinsey.com/capabilities/people-and-organizational-performance/our-insights/digital-hives-creating-a-surge-around-change New lessons are emerging for executives striving to harness the power of social media in the cause of wider employee participation. Clearly, there’s more to success than just investing heavily in the latest Enterprise 2.0 technology platforms. Large-scale engagement of the workforce requires, first and foremost, a firm grasp of organisational culture and its social...
technology in business

Navigating the Culture-Transformation Matrix: Balancing Continuity and Change in Digital Transformations

Full article with thanks to: sloanreview.mit.edu/article/cracking-the-culture-code-for-successful-digital-transformation Finding the right balance between continuity and change can help leaders better manage the cultural changes that occur during a digital transformation. Full article with thanks to: sloanreview.mit.edu/article/cracking-the-culture-code-for-successful-digital-transformation Digital transformation transcends technology and business models. Organisational culture also plays a critical role in successfully leading an organisation into the digital era; indeed, the success...
people in business

Change is About People: First, Last, Always

Full article with thanks to: cio.com/article/306342/10-hard-truths-of-change-management.html For IT, change is constant — so too is the need to assess, address, and reinforce your organisation’s ability to adapt and transform. The days of one-off change management initiatives are over. Rather than tackle organisational change management with an end in mind, IT leaders and their organisations must now exist in an environment...
change business

Change to Survive: Learning How to Do So Quickly, May May Be One of the Most Important Powers of Tomorrow’s Successful Companies

Full article with thanks to: forbes.com/sites/forbesbusinesscouncil/2023/06/01/embracing-change-in-the-workplace The ability to quickly retool how we get things done may be one of the most important powers of tomorrow’s successful companies. And shedding our natural reluctance to change could be one of the biggest advantages we’ll attribute to the recent years of global turmoil. For eons, the process of work has changed constantly...
small business owner

Digital Transformation for Small Businesses: Making it Work for You

Full article with thanks to: forbes.com/sites/forbesfinancecouncil/2023/06/15/digital-transformation-in-finance-how-companies-can-boost-resiliency/?sh=3a68a8f14dd8 Heading into 2023, many economists predicted that this would be yet another challenging year. Q1 began with the continuation of management teams trimming operating costs in the form of mass layoffs across business industries in attempts to offset an inflationary and high-interest-rate environment and came to a close with industrywide worries about the health of the global banking...
team meeting

Cracking the Conundrum: Balancing ‘Doing,’ Managing, and Leading for Successful Change Management

Full article with thanks to: forbes.com/sites/hillennevins/2023/06/22/crack-the-do-manage-lead-conundrum Are Your Focusing Your Time And Energy In The Right Places? “Are Management and Leadership different?” is one of the oldest questions you’ll hear at business schools, and in some ways it’s the MBA’s equivalent of the ancient theological question “How many angels can dance on the head of a pin?” Management and Leadership...
processes

Driving Innovation: The Crucial Role of Business Process Management (BPA)

Full article with thanks to: forbes.com/sites/rogertrapp/2023/06/05/management-of-the-process-is-at-the-heart-of-innovation-success Innovation is — as they say — like motherhood and apple pie; by general agreement, it is a good thing. And, true to this view, few businesses do not aim to be innovative, even if they do not openly claim to be so. It might seem odd then that companies seem to be so...
man thinking

Adapting to the Unchangeable: Strategies for Embracing Transformative Change in Business

The breakneck pace of AI development, new use case applications for peer-to-peer connectivity and the ease or availability of mediums through which you can reach to market and engage with your target audience are unlike any other time in the documented human history—but does this mean the survival in this ever-changing landscape is only for the deliverer of these tech...
digital team

Unlocking Success: How Small Businesses Can Master Digital Transformation

Digital transformation is a hot topic today, but what does it mean for small businesses? Eric Lamarre, Kate Smaje, and Rodney Zemmel, senior partners from global management consulting firm McKinsey, have a book coming out in June that addresses how companies “can build and flex their muscle by leveraging the power of AI, enhancing customer experience, and driving profitability through...
team

The Power of Retrospectives: Essential Tools for Effective Change Management

Full article with thanks to: forbes.com/sites/forbesbooksauthors/2023/06/22/why-retrospectives-should-be-in-every-managers-toolkit In the arts, a retrospective is a career review. One might take in the Andy Warhol retrospective at MoMA or the Stanley Kubrick retrospective downtown. In business, a retrospective is also a sort of review, but with the focus on assessing progress and problems and determining next steps. It’s been standard practice in software...
group of leaders

Workplace Management: 9 Essential Questions Smart Leaders Use for Change Management

Full article with thanks to: forbes.com/sites/rodgerdeanduncan/2023/05/26/9-questions-to-help-you-manage-your-workplace-smartly For most of us, change is not a sometime thing. It’s an all-the-time thing. And as one Army general said: if you don’t like change, you’ll like irrelevance even less. Sure, change is sometimes uncomfortable. But nothing is as uncomfortable as staying stuck where you don’t belong. Most every workplace change involves an adjustment...

The Human Side of Change Management: Unveiling the Power of Getting Personal

Full article with thanks to: mckinsey.com/capabilities/people-and-organizational-performance/our-insights/getting-personal-about-change Asurefire way to shoot yourself in the foot when you’re leading a large-scale change effort is to ignore what’s on the minds of your employees. In research we conducted for our recently published book, Beyond Performance 2.0 (John Wiley & Sons, July 2019), we found that executives at exactly zero companies that disregarded an analysis of employee...

Proven Strategies to Inspire Effective Leadership and Management

Full article with thanks to: forbes.com/sites/forbesfinancecouncil/2023/06/15/how-to-instill-leadership-in-management It’s easy to conflate management and leadership, even though they are two very different experiences, each requiring its own unique skill set. “Manager” is a role of appointment, while “leader” is a role of selection. The standard for managing can be met with tactical execution through others, while leadership raises the bar and focuses...

Mastering Change Management: Five Dynamic Approaches for Shaping a Shared Vision

Full article with thanks to: forbes.com/sites/forbesbusinesscouncil/2023/03/30/in-pursuit-of-a-shared-vision-five-change-management-approaches-for-changing-times/?sh=6d0f654e61cb At all levels of an enterprise, the most defining change of the past decade may be the pace of change itself. Rapid technological innovation and evolving information streams have amplified the importance of agile approaches, and nowhere more so than in change management. Harvard Business School defines change management as the overall approach to guiding organisational...

Effortless Reorganisation: A Blueprint for Seamless Change Management and Communication

Full article with thanks to: mckinsey.com/capabilities/people-and-organizational-performance/our-insights/reorganization-without-tears A corporate reorganisation doesn’t have to create chaos. But many do when there is no clear plan for communicating with employees and other stakeholders early, often, and over an extended period. Most executives and their employees dread corporate reorganisations, as we can personally attest. During our combined 35 years of advising companies on organisational matters...
team meeting

System Implementation Success: Prioritising Change Management for Seamless Integration

Full article with thanks to: forbes.com/sites/forbestechcouncil/2023/04/19/to-successfully-implement-a-new-system-make-change-management-a-priority In the evolving post-pandemic business landscape, digital transformation is inescapable. Companies across every industry are leveraging technology at the centre of their outlooks and relying on a rapidly growing menu of SaaS and AI solutions to facilitate daily business processes. Spending on digitisation and automation is projected to reach $3.4 trillion U.S. dollars by 2026 (doubling 2022...
business owner reading

Digital Transformation Debunking: the 5 Biggest Myths That You Need to Know

Full article with thanks to: forbes.com/sites/bernardmarr/2023/06/13/the-5-biggest-misconceptions-about-digital-transformation If you’re interested in business and technology, I’m sure you’ve come across the term “digital transformation” quite a lot in recent years. The basic take is that it’s about leveraging the latest emerging technology trends – perhaps artificial intelligence (AI) or the Internet of Things (IoT) in order to do business more effectively. That...
Lead Yourself, Lead Others The Key to Effective Change Management

Lead Yourself, Lead Others: The Key to Effective Change Management

Full article with thanks to: forbes.com/sites/forbesbusinesscouncil/2023/06/26/before-you-manage-others-manage-yourself-first/?sh=14ab35591b20 Pre-flight safety briefings have become more engaging in the past few years—from innovative videos to cabin crews’ comedic routines or musical variations. But the subject matter really hasn’t changed. If you are a frequent flyer like me, you could probably give the safety demonstration yourself. Despite the countless times I’ve heard the guidelines, one...
How Customer Value Drives the Digital Transformation Path

How Customer Value Drives the Digital Transformation Path

Full article with thanks to: forbes.com/sites/forbesbusinesscouncil/2023/06/26/before-you-manage-others-manage-yourself-first/?sh=14ab35591b20 During the past several years, the digitisation of business processes accelerated more than anyone thought possible. Overall, these changes had a positive impact on businesses, enabling them to meet market demand, overcome staff and supply chain shortages and even find more efficient paths to market and revenue. While the collective experience has been a...
buildings

The Four Building Blocks of Change Management according to McKinsey

Full article with thanks to: www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-four-building-blocks–of-change Four key actions influence employee mind-sets and behaviour. Here’s why they matter. Large-scale organisational change has always been difficult, and there’s no shortage of research showing that a majority of transformations continue to fail. Today’s dynamic environment adds an extra level of urgency and complexity. Companies must increasingly react to sudden shifts in the marketplace...
From Now to Next How Change Management Creates Business Success

From Now to Next: How Change Management Creates Business Success

Full article with thanks to: forbes.com/sites/forbesbusinesscouncil/2023/04/26/change-management-how-to-get-from-now-to-next/?sh=5635389c5be6 As a leader, if there is one change management challenge that is never easy to navigate, it is a layoff. It is a complex and emotional experience and can be difficult for your employees and the organisation. It’s easy to feel overwhelmed and unsure of the best way to navigate this uncertain time because...
Organisational Culture Communication as the Heartbeat of Employee Engagement

Organisational Culture: Communication as the Heartbeat of Employee Engagement

Full article with thanks to: sloanreview.mit.edu/article/communication-is-at-the-heart-of-positive-employee-relationships In today’s competitive job market, companies must focus not only on finding the best candidates but also on fostering positive relationships with them, starting with the first step of the recruitment process through every stage of employment. Communication is key to successfully creating those connections. How leaders communicate with prospective and current staff members...
How Companies Are Relearning How to Learn

How Companies Are Relearning How to Learn

Full article with thanks to: sloanreview.mit.edu/article/its-time-to-face-the-three-challenges-of-learning Most executives acknowledge that learning is crucial to the performance of their business. But at a recent research workshop that my team and I ran with executives from over 40 companies, it became clear that organisations’ traditional learning models are facing pressure from the emergence of new work models. The participants identified these three...
The Unpredictable Path: Exploring the Irrational Side of Change Management

The Unpredictable Path: Exploring the Irrational Side of Change Management

Full article with thanks to: mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-irrational-side-of-change-management Most change programs fail, but the odds of success can be greatly improved by taking into account these counterintuitive insights about how employees interpret their environment and choose to act. In 1996, John Kotter published Leading Change. Considered by many to be the seminal work in the field of change management, Kotter’s research revealed that...
Rollouts Made Easy: Understanding the Process and Benefit of Managing the People Change properly

Rollouts Made Easy: Understanding the Process and Benefit of Managing the People Change properly

Full article with thanks to: investopedia.com/terms/r/rollout.asp What Is a Rollout? Rollout is an informal business term for the introduction and integration of a new product or service to the market. A rollout often refers to a significant product release, which is frequently accompanied by a strong marketing campaign, to generate consumer interest. There can also be rollouts of new changes within...
Navigating Change in the Digital Era: Strategies for Effective Change Management

Navigating Change in the Digital Era: Strategies for Effective Change Management

Full article with thanks to: https://www.forbes.com/sites/forrester/2023/06/23/change-management-in-digital-transformation/?sh=9db2f6316974 Change resistance is derailing transformations at an alarming rate. It’s no surprise that, according to Forrester’s Business And Technology Services Survey, 2022, change resistance is among the five most frequently selected challenges in executing digital transformation: 21% of global services decision-makers supporting their organisation’s digital transformation cited implementation of new processes and capabilities as one...
Generative AI Enhances Customer Service Jobs, Not Erases Them

Generative AI Enhances Customer Service Jobs, Not Erases Them

Full article with thanks to: https://hbr.org/2023/03/generative-ai-will-enhance-not-erase-customer-service-jobs The potential for generative AI like ChatGPT to disrupt how humans interact with computers, change how information is retrieved, and transform jobs across industries has left a lot of company leaders scratching their heads. As with other breakthroughs in AI, ChatGPT and similar large language models (LLMs) raise big questions about their impact on jobs and...
Balancing Your Product and Behavioural Change with The 9x Effect

Balancing Your Product and Behavioural Change with The 9x Effect

Full article with thanks to: hbr.org/2006/06/eager-sellers-and-stony-buyers-understanding-the-psychology-of-new-product-adoption More than a century ago, Ralph Waldo Emerson is reported to have said, “If a man can write a better book, preach a better sermon, or make a better mousetrap than his neighbor, though he build his house in the woods, the world will make a beaten path to his door.” If only marketing...
Innovation Should Not Be a Leap of Faith

Innovation Should Not Be a Leap of Faith

Full article with thanks to: forbes.com/sites/forbestechcouncil/2021/11/22/transformative-technology-requires-a-journey-of-trust/?sh=3fa3e6437277 The capacity for technology innovation to improve people’s lives depends first and foremost on individuals’ and communities’ willingness to use it, and the importance of the latter’s trust grows as the former promises greater transformation. A journey to earning it should be core to any development plan and every MVP. Innovation Should Not Require...
This is The Real Way to Improve Technology Adoption in Your Organisation 

This is The Real Way to Improve Technology Adoption in Your Organisation 

Full article with thanks to: forbes.com/sites/forbestechcouncil/2022/10/25/how-to-properly-use-data-to-boost-your-tech-adoption/?sh=76569a4e7e1c Data has become an essential resource for companies everywhere. A recent McKinsey survey found that more than 60% of businesses from all over the world believe they need to turn themselves into digital-first enterprises through the use of data analytics. It makes sense, though I expected that number to be higher. Why? Because digital transformation in...
Looking for Better Adoption of Your New Technology?

Looking for Better Adoption of Your New Technology?

Full article thanks to: inc.com/greg-satell/4-principles-of-digital-transformation.html When Steve Jobs and Apple launched the Macintosh with great fanfare in 1984, it was to be only one step in a long journey that began with Douglas Engelbart’s Mother of All Demos and the development of the Alto at Xerox PARC more than a decade before. The Macintosh was, in many ways, the culmination of everything that came...
Mergers & Acquisitions: The Secrets to Success

Mergers & Acquisitions: The Secrets to Success

Full article with thanks to: forbes.com/sites/forbesbusinesscouncil/2022/05/27/mergers–acquisitions-the-secrets-to-success/?sh=2da3cf6456bd Mergers and acquisitions (M&As) are all the buzz right now with the likes of Amazon and Google making headlines for their big business deals. In 2021, global M&A volumes reached $5.9 trillion—a record high with a 64% increase from 2020. Technology, financials, industrials and energy and power accounted for the bulk of those deals. But...
Top Five Tips for Successful Mergers & Acquisitions

Top Five Tips for Successful Mergers & Acquisitions

Full article with thanks to: forbes.com/sites/forbesbusinesscouncil/2021/09/13/top-five-tips-for-successful-mergers-and-acquisitions As the CEO of Revolution Capital, I’ve negotiated several mergers and acquisitions (M&A) over the years ⁠— including five in the past two years ⁠— and along the way, I’ve learned a lot. While each M&A is individually unique and should be managed as such, there are some key things that are consistent across...
Four “Must-haves” to Unstick Your Change Programme

Four “Must-haves” to Unstick Your Change Programme

Full article with thanks to: forbes.com/sites/forbescoachescouncil/2022/02/09/no-urgency-no-champion-no-change-four-must-haves-to-drive-organizational-change/?sh=3af6321b2150 Recently, I was speaking with a colleague about one of his clients. He was relaying a story about key customer-facing initiatives, many years in development, that were languishing in his client’s organization. While some elements had been activated, the entirety of the scope had not been realized. These next-level initiatives were planned to improve...
How to get your staff up to speed quickly after an IT change…

How to Get Your Staff Up to Speed Quickly After an IT Change…

Full article with thanks to: forbes.com/sites/forbeshumanresourcescouncil/2022/03/11/change-management-13-ways-to-introduce-new-technology As company leaders continue to update their daily operational systems and how they conduct business with clients in a modern age, it’s no easy feat to get the team on board in one fell swoop or bring everyone up to speed in the same time frame. To facilitate a smooth transition when you’re ready...
Why Organisational Change Management Can Improve IT Processes

Why Organisational Change Management Can Improve IT Processes

Full article with thanks to: forbes.com/sites/forbesbusinessdevelopmentcouncil/2021/09/20/use-organizational-change-management-to-keep-it-moving-forward Modern device management for over-the-air provisioning. AI-enabled automation. Proactive problem detection. These are a few ways to enable better digital workplace experiences. But delivering better experiences requires more than just new technology. To ensure digital transformation success, IT leaders must address organisational change management (OCM). Here is what IT leaders can do to advance OCM...
How to Promote Workplace Gender Equality in M&A and Beyond

How to Promote Workplace Gender Equality in M&A and Beyond

Full article with thanks to: forbes.com/sites/forbesfinancecouncil/2022/03/31/ma-in-2022-is-still-deeply-male-how-to-level-the-playing-field-for-women/?sh=98256184f8d8 For years, I second-guessed myself. I had everything it took to be successful in mergers and acquisitions (M&A): knowledge, skill, competence, passion, motivation. Yet one thing set me apart from my peers: I was a woman. I would enter a boardroom and immediately feel singled out. People didn’t listen to me the same way...
How comms professionals prepare an organisation for change

How Comms Professionals Prepare An Organisation For Change

Full article with thanks to: forbes.com/sites/forbescommunicationscouncil/2022/02/24/how-comms-pros-can-prepare-their-organizations-for-constant-change When it comes to creating a healthy organisational culture in an ever-evolving business landscape, employee communication and engagement are key to successful change management. Ensuring the most consequential messaging gets through to the most important stakeholders in an organisation falls within the purview of its communications team, so the ability to create and execute...
Why IT Leaders Need To Remember About Change Management

Why IT Leaders Need To Remember About Change Management

Full article with thanks to: forbes.com/sites/forbesbusinessdevelopmentcouncil/2021/09/20/use-organizational-change-management-to-keep-it-moving-forward Modern device management for over-the-air provisioning. AI-enabled automation. Proactive problem detection. These are a few ways to enable better digital workplace experiences. But delivering better experiences requires more than just new technology. To ensure digital transformation success, IT leaders must address organisational change management (OCM). Here is what IT leaders can do to advance OCM...
Are You A Manager Looking For Ways To Level The Gender Playing Field

Are You A Manager Looking For Ways To Level The Gender Playing Field?

Full article with thanks to: forbes.com/sites/forbesfinancecouncil/2022/03/31/ma-in-2022-is-still-deeply-male-how-to-level-the-playing-field-for-women For years, I second-guessed myself. I had everything it took to be successful in mergers and acquisitions (M&A): knowledge, skill, competence, passion, and motivation. Yet one thing set me apart from my peers: I was a woman. I would enter a boardroom and immediately feel singled out. People didn’t listen to me the same...
The Return To Work Is Not The Same For Everyone

The Return To Work Is Not The Same For Everyone

Full article with thanks to: forbes.com/sites/drnancydoyle/2022/04/01/return-to-work-three-considerations-for-neurodivergent-employees So despite some rising Covid case wobbles, there is a renewed determination for businesses to return to work as we inch towards an endemic pandemic. Many reports are unhelpfully setting this up as a battle between managers and workers, with overbearing managers demanding returns and employees resisting the commute. Whilst we are seeing some...
What You Need to Know About Digital Transformation

What You Need to Know About Digital Transformation

Full article with thanks to: innopharmaeducation.com/news/digital-transformation-guide—what-is-it-and-the-4-main-areas Our world is becoming increasingly digital. From governments to education, industries across the board are consistently digitalising more and more, and those who don’t can find themselves lagging behind. Digital Transformation You may have heard the term ‘digital transformation’ in the past, whether in job titles or business presentations, but what exactly is it?...
Successful change management – 20 tips and tactics

Successful Change Management – 20 tips and Tactics 

Full article with thanks to: change.walkme.com/successful-change-management What separates successful change management from unsuccessful change management? Driving organisational change is certainly not easy, which is why it’s so important to plan and execute change projects carefully. Below, we’ll cover 20 tips and techniques that can streamline change programs, increase the rate of success, and improve outcomes. Here are some of the...
Change Management When saying nothing is a mistake

Change Management: When Saying Nothing is a Mistake

Full article with thanks to: blog.smarp.com/change-management-how-to-stop-misinformation-in-the-workplace Change management is hard as most people are not happy about leaving their comfort zones.  However, change is inevitable for businesses that want to improve and grow. When implementing change, the most important thing for success is an effective internal communication strategy that prevents misinformation in the workplace and prepares employees for the change.  So what...
5 Change Management Models

5 Change Management Models

Full article with thanks to: blog.smarp.com/5-change-management-models-to-take-a-look-at Your teams’ ability to adapt to change has a direct impact on your business’s bottom line.  Your teams’ ability to adapt to change has a direct impact on your business’s bottom line.  The thing is, there’s no unique way to embrace change. The change management program you are about to implement depends on your industry, the company’s culture...
Top Tips on Change Communication

Top Tips on Change Communication

Full article with thanks to: blog.smarp.com/change-communication-definition-and-best-practices Implementing the right change communication strategy is never an easy job. As most people resist change in the workplace, effective change… Implementing the right change communication strategy is never an easy job. As most people resist change in the workplace, effective change communications is the most important prerequisite for a successful organisational change.  The business...
A clear purpose is critical to making change that lasts

A Clear Purpose is Critical to Making Change That Lasts

Full article with thanks to: forbes.com/sites/davidmichels/2021/12/06/a-new-years-resolution-for-2022-deploying-your-skills-to-lead-through-change/?sh=3832db767049 “Change is no longer a project with a defined start and end. It is continuous, and accelerating Being able to lead through change is no longer an optional skill.” I wrote those words in early 2019 in an article called “Change Is Changing.” That article focused on the ways traditional change management approaches...
How to manage a crisis in 2022

How to Manage a Crisis in 2022

Full article with thanks to: forbes.com/sites/edwardsegal/2021/12/13/8-ways-companies-could-change-how-they-manage-a-crisis-in-2022/?sh=3dbfd96651dd Taking a cue from Winston Churchill’s observation that, “Generals are always prepared to fight the last war,” business leaders should make a reality about their plans to prevent or manage a crisis at their company or organisation in the new year: Will they be prepared to respond to their next crisis—or their last one? How company executives answer...
The power middle-managers’ have to navigate change

The Power Middle-managers’ Have to Navigate Change

Full article with thanks to: forbes.com/sites/forbescommunicationscouncil/2021/11/19/why-change-management-is-the-most-critical-leadership-skill/?sh=b0f6b8d3f220 Over the past 20 months, it’s become clear why change management is one of the most essential leadership skills. Knowing how to lead and manage through tumultuous and unexpected changes can make or break a company. While the pandemic was an unexpected event that affected everyone, knowing how to manage change is also about...
How Boards can help digital transformations

How Boards Can Help Digital Transformations 

Full article with thanks to: mckinsey.com/business-functions/mckinsey-digital/our-insights/how-boards-can-help-digital-transformations Few board directors would dispute the importance of digital and how it’s fundamentally reshaping the competitive landscape in almost every sector. But many of those we speak to are uncertain about what their role should be in helping senior management drive the digital transformations that businesses need to execute in order to survive. In-depth...
Why Digital Transformation in Insurance Does Not Have To Be Disruptive

Why Digital Transformation in Insurance Does Not Have To Be Disruptive 

Full article with thanks to: isg-one.com/industries/insurance/articles/why-digital-transformation-in-insurance-does-not-have-to-be-disruptive Managers across industries see digital transformation as a major challenge that calls everything into question. They must 1) rethink and change their business model, 2) migrate from physical to digital channels, 3) buy and integrate startups, 4) understand new and emerging technologies, and 5) get rid of legacy systems immediately. This perception of a...
How to Drive Change Management within the Insurance Industry

How to Drive Change Management within the Insurance Industry

Full article with thanks to: neosllc.com/how-to-drive-change-management-within-the-insurance-industry For many insurance leaders looking to improve customer experience, launch new products, or implement new technology, there is an underlying theme behind each of these actions—change management. And change management is an activity weighing on leaders’ minds around the world. According to a 2019 LIMRA study that analysed the biggest challenges of C-suite life insurance executives...
Digital and Underwriting Changes

What Digital And Underwriting Changes Mean To The Insurance Industry

So what does digital and underwriting changes mean to the insurance industry? We take a look at new technologies, marketing, ad campaigns and other tools. Full article with thanks to: forbes.com/sites/forbesfinancecouncil/2019/12/11/what-digital-and-underwriting-changes-mean-to-the-insurance-industry Digital transformation is disrupting the insurance industry, and the changes are creating both new demands and new opportunities. While quick online quotes may be the most readily evident transformation...
Change Management Myths

Change Management Myths

We’ve taken a look at the common change management myths to help you calibrate your change efforts and avoid common mistakes made during the change process. Full article with thanks to: forbes.com/sites/tracybrower/2020/02/14/want-to-manage-change-successfully-separate-these-5-myths-from-realities Change is constant and as a result, people, teams and organisations must build their skills in managing change and fostering flexibility. Given that today’s business context is in...
Change Management Is Key to Guiding Your Business Towards A New Normal In 2021

Change Management Is Key to Guiding Your Business Towards A ‘New Normal’ In 2021

Guiding your business doesn’t have to be a challenge. Change management is the key to business development and success. Learn the hows and whys: Full article with thanks to: forbes.com/sites/johnnywarstrom/2021/02/08/change-management-is-key-to-guiding-your-business-towards-a-new-normal-in-2021 Nearly all businesses around the world have undergone an organisational change in one way or another during the last year. As nations begin to heal, talks of the “new normal”...
Why It’s Good to Challenge

Change Management: Why It’s Good to Challenge

Learn why it’s good to challenge your business and embrace change management before it’s too late. We take a look at the key attributes to navigating change. Full article with thanks to: thetransformationleadershub.com/why-for-success This article is the first in a series that discusses the key attributes to successfully navigating change and transformation from practical experience. The aim of the articles...
5 Questions Boards Should Be Asking About Digital Transformation

5 Questions Boards Should Be Asking About Digital Transformation

Board members should consider digital transformation as an essential part of their current business model. Learn why digital transformation is valuable. Full article with thanks to: hbr.org/2021/06/5-questions-boards-should-be-asking-about-digital-transformation The CEO of a large retail company recently brought a $500 million digital-transformation-investment plan to his board. The board reviewed the proposal, but after asking a number of questions, they were unable to...
How good is your company at change management

How Good Is Your Company At Change Management?

Have you considered how good is your company at change management? If you’re unsure what exactly change management is – see the benefits of applying it. Full article with thanks to: hbr.org/2021/07/how-good-is-your-company-at-change It was a month like no other that Delta Air Lines had ever experienced: March 2020. Travel bans and rising coronavirus fears sent bookings into negative territory—more customers were cancelling...
Change Management How to eat the change elephant

Change Management: How to Eat The Change Elephant

Are you wondering how to implement change management? Learn how to overcome obstacles during change management with small changes over a period of time. Full article with thanks to: hbr.org/2021/05/break-down-change-management-into-small-steps Business transformation has traditionally been associated with large, drawn-out initiatives. After the Great Recession, they became smaller, faster, and more focused, yet change management was still executed in a mostly...

The Evolution Of Digital Transformation

Learn the evolution of digital transformation to get a better idea of how to use digital transformation in your organisation. Change management is the solution. Full article with thanks to: forbes.com/sites/forbestechcouncil/2021/08/12/the-evolution-of-digital-transformation The urgency of marketplace competition has long been the driver for making digital transformation a priority for enterprise organisations both large and small, in basically every industry. In recent...
Four ways to create educational stability during times of change

Four Ways to Create Educational Stability During Times of Change

Are you wondering how to create educational stability in your organisation? Learn why a new strategic direction may be the answer for you. Full article with thanks to: forbes.com/sites/forbescommunicationscouncil/2021/07/20/four-ways-to-create-stability-during-organizational-change Cheryl is CMO of Promethean, an education technology company focused on transforming the way the world learns and collaborates. I recently changed my organisational structure from a long-standing, traditional marketing team focused...
3 stage plan change management

Change Management: The Importance of The Three Phases

We dive through the three phases of change management – action, movement and monument. Learn how these phases can drastically improve your organisation. Full article with thanks to: forbes.com/sites/forbescoachescouncil/2021/07/28/the-three-phases-of-change-management Creating any type of big change in an organization takes thoughtfulness, commitment, accountability and patience — though not as much as you might think! It’s often assumed that change takes immense...
pandemic accentuates change management

Pandemic Accentuates Two Problems With Change Management: One Is Change, The Other Is Management

Learn what problems have occurred with change management during the Covid-19 Pandemic and how your organisation can tackle them going forward. Full article with thanks to: forbes.com/sites/grantfreeland/2020/06/29/pandemic-accentuates-two-problems-with-change-management-one-is-change-the-other-is-management With the global pandemic forcing most institutions and individuals to change much of what they do, and how they do it, I’m reluctant to state the obvious: Things haven’t always gone well. But...
ten tips for effective change in change management

Change Management: 10 Tips for Effective Change

Want your organisation to implement effective change? Whether it’s for market advantage, silo mentality, cultural change or something else – take control now. Full article with thanks to: forbes.com/sites/janesparrow/2021/05/07/ten-tips-for-effective-change-management-that-puts-your-team-first More so than ever right now, teams are working in a fully remote or hybrid way. This means it’s more important than ever to have effective change management strategies in place...
silo model cultural and organisational change insurance

How Breaking Down Silos in the Insurance Sector Creates Market Advantage

Learn how changing an organisation’s culture and silo mentality can nurture market advantage and improve the overall cultural change in your organisation. Full article with thanks to: information-age.com/digital-transformation-in-the-insurance-sector-cultural-and-organisational-123494851 Changing an organisation’s culture takes more than simply communicating a directive. Some insurance providers have been around for almost 200 years — over which time their culture, and organisational structure have grown...
digital transformation insurance

Digital Transformation: Don’t Forget About The Customer!

A bit part of digital transformation is considering the customer. It involves a technology toolkit that’s made up of data analytics, insurance software and APIs. Full article with thanks to: insurancebusinessmag.com/us/news/technology/digital-transformation-must-happen-across-entire-insurance-ecosystem-226451.aspx The global COVID-19 pandemic has placed insurance technology under the spotlight. It has weeded out the digital front-runners from the digital dawdlers and has highlighted the importance of innovation...
digital transformation

Why Must Insurance Claims Handling Go Digital?

We take a look at why insurance claims handling should go digital. We recommend that someone in your organisation is driving the need for digitalisation. Full article with thanks to: hbr.org/sponsored/2021/06/video-quick-take-crawford-co-s-rohit-verma-on-why-digital-transformation-needs-to-happen-in-the-insurance-industry Julie Devoll, HBRWelcome to the HBR Video Quick Take. I’m Julie Devoll, editor for special projects and webinars at HBR. In this episode, we’re joined by Rohit Verma, CEO...

Portfolio underwriting managers – who are they? – what do they crave for?

Author: Roger Lewis, FUSE Consultancy                                                           Date: 13th July 2021 Introduction In insurance circles where things change slowly, when a new skill set arrives on the block, it is worthy of investigation.  So, who are ‘Portfolio Underwriting Managers’?  What do they do? Why is this new role becoming increasingly popular at insurance companies? And what is it they crave for? ...
pretty employee working from home

WHAT DOES HYBRID WORKING LOOK LIKE IN A POST LOCKDOWN WORLD?

Full article with thanks to https://www.sullivanstanley.com/insights/what-does-hybrid-working-look-like-in-a-post-lockdown-world/ Different activities are suited to different working environments, so do you really need to make a decision on whether people work from the office, work from home or work from anywhere? Get these 3 strategic priorities right, and create the hybrid model that works best for your business.  It’s interesting. Right now it feels...
business employees working showing the good, the bad, the ugly

THE GOOD, THE BAD, THE UGLY!

Full article with thanks to https://www.sullivanstanley.com/insights/the-good-the-bad-the-ugly/ Community is at the heart of S&S. Without our community, we couldn’t have achieved so much over the last five years – from the incredible client wins, to our prestigious awards, extensive media coverage and the countless events we’ve hosted at our bar The Jolly Orange! And while the pandemic may have caused us to rethink what collaboration...

10 Best Practices for RPA Change Management

Full article with thanks to https://www.knowledgenile.com/blogs/best-practices-rpa-change-management/ Automation has had an impact on almost all industries today. It is involved in some format or the other everywhere. Robotic Process Automation, or RPA, helps automate the tedious tasks in business processes. With RPA, the software can learn, mimic and then execute the business processes without human interference. However, implementing an RPA in...

Building the Business Case to Invest in Change Management and Adoption Services

Full article with thanks to https://www.gpstrategies.com/podcast/episode-56-building-the-business-case-to-invest-in-change-management-and-adoption-services/ Innovation cycles of technology, while exciting, can also be anxiety-inducing when it comes to having to adopt new technology. Shifting employees from one mode of thinking to another without a plan can take a tremendous toll on morale and as a result, on ROI. But when there is a limited budget, how can stakeholders...

Global Change Management Tips For Widespread Projects

Full article with thanks to https://www.panorama-consulting.com/global-change-management/ Any time you introduce new technology or processes into your organization, it’s important to approach the changes with care. This is especially important when the change is set to happen on a global scale.  Global change management tools and strategies can help you prepare your workforce for what’s to come. Today, we’re sharing why...

Change Management: Everything You Need to Know

Full article with thanks to https://wellingtone.co.uk/change-management-everything-you-need-to-know/ What is change management? You put new software in, spent ages working on guidance “for dummies”, sent an update about the project every month, and put the teams through the training yetno one is using it, people went back to old habits. Does this sound familiar? No, I’m not Karen from your organisation but...
Writing stating 10 Commandments in Change Management behind a skyscraper

The Ten Commandments of Communication in Change Management

Full article with thanks to https://thepeoplementor.co.uk/the-ten-commandments-of-communication-in-change-management/ A lack of effective communication is a common complaint in many organisations, but it can be a particularly serious issue when organisations are going through periods of change. In times of change, employees need to know what is happening and why, and they need transparency, openness, and honesty from leaders. So how can you...

The Hard Side of Change Management

Full article with thanks to https://hbr.org/2005/10/the-hard-side-of-change-management When French novelist Jean-Baptiste Alphonse Karr wrote “Plus ça change, plus c’est la même chose,” he could have been penning an epigram about change management. For over three decades, academics, managers, and consultants, realizing that transforming organizations is difficult, have dissected the subject. They’ve sung the praises of leaders who communicate vision and walk the talk...

An Agile Approach to Change Management

Full article with thanks to https://hbr.org/2021/01/an-agile-approach-to-change-management The business world has arguably seen more disruption in the last nine months than in the last nine years, bringing new and urgent demand for change. Initiatives are being launched by the dozen, adoption can’t happen fast enough, and the stakes are higher than ever. In the midst of a Covid-induced recession, and with...

The road to successful change is lined with trade-offs

Full article with thanks to https://www.strategy-business.com/article/The-road-to-successful-change-is-lined-with-trade-offs?gko=99979 Rather than trying to convince people your change initiative is the right one, invite them to talk openly about what it might take to implement it: the good, the bad, and the frustrating. At one Fortune 500 insurance company, the IT team had noticed an uptick in quality issues, delays, and dissatisfaction among project...

Successful Change Management: 6 Surprising Reasons People Resist Change And How To Motivate Them To Embrace It Instead

Full article with thanks to https://www.forbes.com/sites/tracybrower/2020/02/16/successful-change-management-6-surprising-reasons-people-resist-change-and-how-to-motivate-them-to-embrace-it-instead/ Everyone knows change is hard and the most difficult part of any change effort is obtaining buy-in. Relatively speaking, it is often the change itself—new software, new organization charts or new work methodologies—that is the easiest to manage. The more difficult part of change is building buy-in, channeling shifts in behavior and accelerating acceptance...

5 Questions That (Newly) Virtual Leaders Should Ask Themselves

Full article with thanks to https://hbr.org/2020/05/5-questions-that-newly-virtual-leaders-should-ask-themselves t is safe to say, that for the first time in the age of technology, ad hoc face-to-face meetings are no longer an option for many people. While we don’t anticipate in-person meetings to go away forever, working during the Covid-19 crisis does provide us with the opportunity to reflect on how the best...

4 Barriers to Organizational Change Found Within Leadership and Project Teams

Full article with thanks to https://www.panorama-consulting.com/barriers-to-organizational-change/?utm_campaign=Organic%20-%20LinkedIn%20-%20OCM&utm_content=146665308&utm_medium=social&utm_source=linkedin&hss_channel=lcp-672814 While everyone wants change, no one wants to change. This is a well-known adage in the field of change management. Put another way, it’s often easier to convince people of the need for something new than to get everyone moving in the same direction toward that objective. While change management practitioners understand this adage, many...

What 800 executives envision for the postpandemic workforce

Full article with thanks to https://www.mckinsey.com/featured-insights/future-of-work/what-800-executives-envision-for-the-postpandemic-workforce The COVID-19 pandemic has caused major disruption to our working lives in the short term, and is likely to change the way that we work in the long term. To understand these changes, McKinsey commissioned a survey of business executives around the world in June 2020. The results suggest that the crisis may accelerate some workforce...

What 800 executives envision for the postpandemic workforce

Full article with thanks to https://www.mckinsey.com/featured-insights/future-of-work/what-800-executives-envision-for-the-postpandemic-workforce The COVID-19 pandemic has caused major disruption to our working lives in the short term, and is likely to change the way that we work in the long term.1 To understand these changes, McKinsey commissioned a survey of business executives around the world in June 2020. The results suggest that the crisis may accelerate some workforce...

How to lead digital transformation through change management

Full article with thanks to https://www.itproportal.com/features/how-to-lead-digital-transformation-through-change-management/ As enterprises move to a digital-first world, change management must shift at the same pace. There’s so much information concerning operational evolution and how businesses should undergo such processes in order to remain relevant. But before delving into the powers of a well-executed project, such as digital transformation, the first step that’s required is...

A GUIDE TO DEFINING AND IMPLEMENTING YOUR DIGITAL STRATEGY

Full article with thanks to https://blog.walkme.com/digital-strategy/ When someone says the word digital strategy, marketing may immediately pop into mind. But digital strategy is the overall approach a company will take to define what type of software they invest in and how to maximize that software. Table of Contentshide1. What is digital strategy?2. Why is a digital strategy important?3. Five essential questions for planning your...

Doing vs being: Practical lessons on building an agile…

Full article with thanks https://www.mckinsey.com/business-functions/organization/our-insights/doing-vs-being-practical-lessons-on-building-an-agile-culture# Four global success stories offer insights and lessons learned on achieving organizational agility. Around the world, a growing number of organizations are embracing agility to improve delivery, increase speed, and enhance customer and employee experience. Indeed, in the time of COVID-19, many organizations have accelerated their shift to agile. Our recent research found that agile organizations responded faster to...

How to Build a Digital COE

Full article with thanks to https://www.panorama-consulting.com/digital-coe/?utm_campaign=Pushnami%20-%20Digital%20Strategy&utm_source=Pushnami Is your organization considering digital transformation? Even amid the unexpected events of 2020, research shows that 70% of companies are either maintaining or increasing their spending in this realm. If your organization decides to embark on this journey, it’s time to start thinking about building a digital center of excellence (COE). Today, we’re sharing exactly what...

Change management in the agile world – Willing, able and ready

Full article with thanks to https://www.thoughtworks.com/insights/blog/change-management-agile-world-getting-ready-war “What do you mean there’s no big bang release date? How will we know what to build if we don’t know what the thing will do far in advance? How can we train people to use something if we don’t have all the user requirements and specs up front?” Such questions ring through the...

5 Implications for Change Management in an Agile World

Full article with thanks to https://www.imaworldwide.com/blog/5-implications-for-change-management-in-an-agile-world As change management consultants, we’re often asked how Agile and change management fit together.  There are a lot of questions about how adding change management to an Agile project management cycle works; there are concerns expressed about whether change management will slow things down, and get in the way of the speed and innovation derived from...

WHAT IS DIGITAL TRANSFORMATION? – A GUIDE FOR THE FUTURE

Full article with thanks to https://blog.walkme.com/what-is-digital-transformation/ What is digital transformation, why does it matter, and how can organizations implement change? Questions such as these have become very relevant in today’s dynamic and fast-paced economy.  In an era where disruption and innovation have become the norm, organizations cannot afford to sit idly by while their competitors adopt and profit from new tools...

How does leadership influence organizational culture?

Full article with thanks to https://www.octanner.com/insights/articles/2019/10/23/how_does_leadership_.html Debunking 5 myths about the role of leaders in creating thriving workplace cultures. True or False: Do leaders really impact company culture? TRUE. It is not shocking that effective leadership correlates to great organizational cultures. After all, leadership is defined as someone who has influence or authority, and leaders can reinforce values while simultaneously holding people...

How to Manage Change During a Merger or Acquisition

Full article with thanks to https://www.panorama-consulting.com/how-to-manage-change-during-a-merger-or-acquisition/ Any type of change is traumatic, but few things are scarier than a merger or acquisition. Whether you’re doing the acquiring or you’re being acquired, this process can be stressful for everyone involved. Managing change related to a merger or acquisition is necessary for both the short- and long-term health of your organization. While mismanagement...

7 steps to merger success

Full article with thanks to https://iveybusinessjournal.com/publication/seven-steps-to-merger-excellence/ Mergers and acquisitions often create winners and losers at both the corporate and individual staff levels. One culture unseats another. One employee outweighs another. Power struggles prevail. And while policy and organizational decisions are made from above, the organization sits in limbo, slowly becoming disengaged from its focus. It is a hardly satisfactory state...

The 3 C’s of Change Leadership

Full article with thanks to https://www.ccl.org/articles/leading-effectively-articles/successful-change-leader/ Great Change Leaders Focus on People & Process Successful change is one of the biggest problems that modern organizations face. In our fast-changing world, the strategic imperative to change is often clear: Without doing things differently, our company is unlikely to succeed, or last. But change-management research has demonstrated time after time that organizational...

Three Tips For Managing Resistance To Change

Full article with thanks to https://www.forbes.com/sites/forbescoachescouncil/2020/06/15/three-tips-for-managing-resistance-to-change/#d9cf26d642bb Change happens every day in organizations all over the world. Yet for many people, change can be scary. Many of us like to hold on to a sense of safety and security. We get comfortable doing things a certain way, so being asked to do something differently can trigger emotions such as anger, frustration...

Building An Effective Business Case For Change Management

Full article with thanks to https://www.strategicsourceror.com/2020/05/building-effective-business-case-for.html Change management is a structured approach designed to ensure end users and adopters understand why changes in an organization are occurring and inevitably adopt and utilize the resulting new systems. Change management is a necessary component to project success because if business users to do not adopt new systems then organizations do not achieve their target...

“Re-entry will be one of the biggest change management moments we’ve ever experienced.”

Full article with thanks to https://www.prweek.com/article/1686239/one-biggest-change-management-moments-weve-ever-experienced-agencies-helping-clients-navigate-re-entry Businesses are playing it safe in bringing employees back to the office. From Los Angeles to Miami, most U.S. cities are pushing ahead with reopening their economies, meaning businesses can begin to bring employees back to their offices, as long as local and state rules are followed.  Yet even with the green light, many...

Change Management Strategies For Getting Back To Work: 10 Ways To Ensure Success

Full article with thanks to https://www.forbes.com/sites/tracybrower/2020/05/10/change-management-strategies-for-getting-back-to-work-10-ways-to-ensure-success/#dcfbe872b46b The coronavirus pandemic has thrust every business and leader into a situation of managing change and thinking about how to get people on board for what comes next. In retrospect, the giant social experiment in which organizations suddenly sent everyone home was the easy part. The bigger challenge will be to bring people back...

Change Management: What the Coronavirus Crisis Revealed

Full article with thanks to https://www.cpapracticeadvisor.com/accounting-audit/article/21136982/building-a-change-management-capability-what-the-coronavirus-crisis-revealed Effective change management can help organizations pivot quickly, decisively, and effectively, even when—perhaps especially when—unforeseen circumstances strike. And while each business is unique, there’s no need to reinvent the wheel. Accounting firms are certainly familiar with change. Market dynamics, shifting stakeholder expectations, regulatory rule-making—all this and more compel the profession to be agile. Traditionally...

How Does Organizational Culture Affect Change?

Full article with thanks to https://change.walkme.com/how-does-organizational-culture-affect-change/ Culture is one among many factors that influence a company’s ability to change. A few of these include: Culture Leadership External circumstances, such as customer needs and desires Among many other things. When developing an organizational change project, change practitioners should examine all of these factors in detail. Each factor will have a different...

7 biggest challenges SMEs face – and how to overcome them

Full article with thanks to https://www.mckinsey.com/featured-insights/leadership/changing-change-management# Simon Willmett outlines the seven main challenges facing every small business, and offers ways to overcome them. Setting up a business is certainly not without its challenges and requires vast amounts of determination, patience and effort. With figures showing that SMEs account for 99.9pc of the 5.7 million businesses in the UK, standing out...

How COVID-19 Is Accelerating Digital Transformation in the Workplace

Full article with thanks to https://blog.smarp.com/how-covid-19-is-accelerating-digital-transformation-in-the-workplace#A-Wake-Up-Call-for-Business-Leaders The COVID-19 pandemic is disrupting the business world and companies have no choice but to review their strategies to overcome the crisis.  he COVID-19 pandemic is disrupting the business world and companies have no choice but to review their strategies to overcome the crisis.  The global COVID-19 lockdown has unprecedented impacts on our personal...

PEST (PESTLE/STEEPLE) Market Analysis Tool

Full article with thanks to https://www.businessballs.com/strategy-innovation/pest-market-analysis-tool/ PEST market analysis tool PEST analysis method and examples, with free PEST template The PEST analysis is a useful tool for understanding market growth or decline, and as such the position, potential and direction for a business. A PEST analysis is a business measurement tool. PEST is an acronym for Political, Economic, Social and...

Nudge Theory

Full article with thanks to https://www.businessballs.com/improving-workplace-performance/nudge-theory/ Nudge theory is a flexible and modern concept for: Understanding of how people think, make decisions, and behave, Helping people improve their thinking and decisions, Managing change of all sorts, and Identifying and modifying existing unhelpful influences on people. Nudge theory was named and populariozed by the 2008 book, ‘Nudge: Improving Decisions About Health, Wealth, and Happiness‘, written by American academics Richard H Thaler and...

Measuring resistance to change, the mathematical way.

Full article with thanks to https://www.businessballs.com/change-management/formula-for-change/ Beckhard-Harris Change Equation The Model Having a much broader view of an organisation, managers much often notice the need for change far earlier than do employees. Therefore, they may often find themselves faced with general resistance to any change initiatives, as individuals generally favour the status quo. The Beckhard-Harris Change Equation aims to serve as...

7 Steps to Acquiring a Small Business

Full article with thanks to https://www.entrepreneur.com/article/343129 You don’t have to start a business to own one. Owning a business is one of the best ways to create lasting wealth and freedom. But there’s a lot of uncertainty.  Maybe you don’t have the funding, connections, or world-changing vision required to get moonshot ideas like Tesla, Amazon, or SpaceX off the ground...

6 Steps to Effective Organizational Change Management

With thanks to Fionnuala Courtney and PulseLearning for their post, shared and fully attributed here: https://www.pulselearning.com/blog/6-steps-effective-organizational-change-management/ Are you new to the concept of change management?  Do you want to understand what all the fuss is about? This quick read from PulseLearning in 2016 is a great introduction to the subject. Most organizations today are in a constant state of flux as they...

The Six Types of successful acquisitions

Full article with thanks to https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/the-six-types-of-successful-acquisitions Companies advance myriad strategies for creating value with acquisitions—but only a handful are likely to do so. There is no magic formula to make acquisitions successful. Like any other business process, they are not inherently good or bad, just as marketing and R&D aren’t. Each deal must have its own strategic logic. In our experience...

The impact of the pandemic on insurance mergers

Whole article with thanks to https://www.canadianunderwriter.ca/insurance/the-impact-of-the-pandemic-on-insurance-mergers-1004175814/ Brokerages negotiating a merger or acquisition don’t have to stop because of the COVID-19 pandemic, a Canadian M&A advisor suggests. “A good deal can get done. I suspect it may take a bit longer,” said Georges Pigeon (pictured), Montreal-based deal advisory partner with KPMG Canada who has led more than 100 mergers and acquisitions in the...

Eight lessons from real-life mergers and acquisitions

Now is a great time to plan for the future development of your business. Customer distractions are at a minimum, and valuable thinking time needs to be used wisely. Merger or acquisition is a strategic growth opportunity that every business should keep under consideration and reading up on what lessons have been learned by others is a good way to...

Make Your Change Management Projects Work With This Proven Three-Step Sequence

Everyone likes a three step plan. Simple to follow and explain to colleagues and even customers. Here is a really good one from Phil Lewis if you are struggling to think how to start when needing to plan for change in your organisation. Whole article with thanks to https://www.forbes.com/sites/phillewis1/2020/03/12/make-your-change-management-projects-work-with-this-proven-three-step-sequence/#2c1a245f390a The secret of Tony Blair’s political success, according to many colleagues...

Ensure you have shared goals

Perhaps the best advice for any management team considering approaching another firm about a potential merger or acquisition. Get this one wrong, and no amount of Post Merger Integration (PMI) activity is likely to paper over the cracks. Thank you to Craig Blackmore and Verde Corporate Finance for the call out. Full article with thanks to https://realbusiness.co.uk/expert-advice-on-planning-a-merger-and-acquisition/ Successfully approaching mergers...

The Art of Change Management

Excellent article here from Gordon Kedslie about how organisations can sensibly prepare to “conquer change”, including three top tips: involve the right people early on, getting buy in on changes from key stakeholders ask the hard questions up front, including where we are today and where we want to be in the future if it involves new technology definitely consider...

Due diligence matters

A great Case Study here on what can go badly wrong if you don’t get your M&A integration planning right.  Thank you to Sukand Ramachandran of the Boston Consulting Group (BCG) and ITPro. When dealing with a merger or acquisition there’s a lot for the boardroom to consider, from potentially differing business cultures to the rationalisation of technology platforms and...

Tips for Overcoming Resistance to Change

Whole article with thanks to https://www.business2community.com/workplace-culture/5-tips-for-overcoming-resistance-to-change-02266831 In support of any organisational change initiative, really good change managers arrive with an easy to follow list of what to do, and what not to do. My personal favourite when planning how best to overcome resistance to change is ‘Be honest and open about personal impact’. When leaders explain to staff why it...

How to Adapt to Constant Changes: Create It

Great read here on the benefits of organisations building in house capability to manage change. ‘To get ahead of the competition, organisations need to flip the script on change and enable employees to lead change themselves’. Thank you to Mara Hoogerhuis and Jillian Anderson for sharing. Full article with thanks to https://www.gallup.com/workplace/268991/adapt-constant-change-create.aspx As leaders well know, constant change is the...

Change management: A better way to explain the “why”

Answering properly the ‘why are we doing it’ question is so important when leaders start to talk to their people about organisational change. Sadly, it often forgotten as we get caught up too quickly in implementing change. Always stop and think, do my staff really understand why we are changing? If they don’t, the chances of your change initiative succeeding...
2020

New Decade, New Deal

Although we should all keep our business planning under constant review, human nature means we often only do this when events prompt us to do so. New Year thinking often prompts big ideas. And why not? We should all think outside the box sometimes. Even Boards of Directors in mature businesses need to be reminded to plan regularly. Think big...

Changeability is a strategic advantage

Changeability is a strategic advantage – one of several takeaways from a Change Management Institute virtual round table session on the challenges presented by Enterprise Change. What is so different about supporting change for a whole organisation, or enterprise, compared to helping smaller change initiatives? How would you recommend making a start with larger change programmes? What would you prioritise...

Every Change Starts with an Idea

Every change starts with an idea. But how many of these new ideas actually survive implementation?  Why is the effective management of organizational change so important? As business leaders, we are trained to be creative, to find better ways of working, always looking expand our organisation’s capability. Standing still is rarely viewed as successful business activity. We are often good at...

Driving Change and Successful Business Transformation

The sad reality is that many business change or transformation initiatives fail along the way. Not due to any lack of effort or investment, but rather a lack of clear thinking or poor communication. Here are some ideas to mitigate against these two common causes of failed change. Most people like check-lists. So, start with a check-list of things you...