Full article with thanks to: insurancebusinessmag.com/uk/news/technology/is-ai-headed-down-the-same-track-as-insurtech The term is becoming redundant, expert argues. Artificial intelligence (AI) has grown to encompass a broad range of financial technology applications, and insurtechs billing their offerings as “AI-powered” must work harder to distinguish themselves in a crowded marketplace, an expert has warned. Dr. Andrew Johnston (pictured), global head of insurtech at Gallagher Re, suggested that the …
How to Drive Change Management within the Insurance Industry
Full article with thanks to: neosllc.com/how-to-drive-change-management-within-the-insurance-industry For many insurance leaders looking to improve customer experience, launch new products, or implement new technology, there is an underlying theme behind each of these actions—change management. And change management is an activity weighing on leaders’ minds around the world. According to a 2019 LIMRA study that analysed the biggest challenges of C-suite life insurance executives …